SynergyOne Job Listings

[full-time] Technical Support Specialist III at Synergy One

2010-09-03 15:03:22

Location: Bradenton, FL
Description:

Technical Support Specialist III

Primary Skills:
Desktop support, Helpdesk, Laptop support, Mobile Devices support, VPN support, Wireless and WiFi Support, DNS, TCP/IP, troubleshooting, connectivity, Field users, Customer Support

Our client is seeking a Technical Support Specialist III to join the IT Operations team and provide help desk services and desktop/laptop field support to internal employees at our onsite Bradenton location as well as remote support for our traveling staff.

Primary Responsibilities:
• Deploying and servicing desktop/laptop hardware including software applications for Blackberry, windows mobile, VPN clients, wireless hardware and software within a large enterprise
• High proficiency in troubleshooting wireless and remote connectivity to field and remote users
• Windows XP, Vista and 7 experience: client installs, networking configuration, remote desktop access, printer setups, VPN access, file server access, account administration, user and server manager
• Start-to-finish ownership of all problems brought to the Help Desk, including end-user desktop support and day-to-day business procedures
• PC software: experience with MS Office 2007, Outlook and Symantec AV products
• High proficiency in desktop/laptop configuration, maintenance, and troubleshooting
• Maintain user documentation, support intranet web pages, and conduct training sessions
• Telephony: VOIP administration – add/change extensions and voicemail, Call Center software administration
• Prompt and regular attendance
Qualifications:
• At least 7 years of paid professional technical support experience
• At least 3 of those years directly supporting laptops, mobile devices and other remote and wireless software and hardware to field users
• Demonstrated analytical abilities
• Strong working knowledge of Microsoft Windows, PC hardware/software and peripherals, data and telecommunication skills
• Superior knowledge of TCP/IP, DHCP, DNS
• Ability to accurately and urgently interpret and fulfill internal customer requirements to achieve customer satisfaction
• Demonstrate a diverse ability to be a team player and work effectively with peers, customers and members of management as well as prioritize work autonomously and independently
• Excellent written and verbal communication skills; ability to listen and interface with both technical and non-technical personnel
• Prospective candidate must be able to pass drug and background check.

Interested candidates please send your resume to jobs@synergyone.net

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[full-time] SQL DBA - MCDBA at Synergy One

2010-09-02 10:05:01

Location: Bradenton, FL
Description:

Description:

90% of this position’s time is spent maintaining the productivity of the company’s SQL databases including production support, capacity planning, disaster recovery and maintenance of a 24×7 on-call operation.
10% of this position is spent assisting cross training and working with 3 party vendors.

Overview of Responsibilities:

• Review IT changes for potential security and compliance issues
• Evaluate documented resolutions and analyze trends for ways to prevent repeated future problems
• Ensure that IT trouble tickets are answered promptly within SLA guidelines and updates are completed regularly on all issues
• Identify and learn appropriate software applications used and supported by the organization
• Ongoing development of a rich IT knowledge base.
• Communicate problems and issues to key stakeholders, including management, development teams, and unit leaders
• Provide training and recommendations for new technologies in improving the environment.
• Conduct advanced troubleshooting and resolve highly complex technical issues including performance tuning Stored Procedures, Triggers, Views & Functions on highly available databases.
• • Review and deploy all schema changes across all non-development stages
• Manage the regular flow of data from production back to staging environments
• Regularly analyze logs for performance enhancements (slow queries, errors, etc.)
• Documenting Database backup and recovery plans

Development Support

• Remain familiar with PCI and vendor requirements
• Provide software build support and ongoing assistance with build activities to ensure timely delivery of testing and production software builds in a highly dynamic software development lifecycle process.
• Design and develop advanced database solutions, including T-SQL, stored procedures, triggers, functions and schemas to enable and support Development objectives.
• Promote good SQL coding practices and apply functional area expertise to optimize the programming results.
• Provide technical guidance and leadership to the company’s resources on database architecture, design, advanced features and structural enhancements.
• Provide mentoring, guidance and direction to development staff in techniques for writing efficient SQL code.

Requirements:

Education and Certification
• College diploma or university degree in the field of computer science, information systems, and/or 3 years equivalent work experience.
• One or more relevant Microsoft certifications; MCAP, MCTS (SQL Server), MCDBA

Knowledge and Experience
• Minimum 5 years experience with advanced Microsoft SQL Server (2000/2005/2008) concepts
• Minimum 5 years advanced knowledge of Microsoft Architectures
• Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
• Familiarity with change control.
• Good understanding of the organization’s goals and objectives.
• Knowledge of PCI compliance a plus.

Qualified candidates: please send resumes to jobs@synergyone.net

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[full-time] Retail Marketing Manager (Consumer Good) at Synergy One

2010-08-23 10:00:53

Location: Lake Success, NY
Description:

Retail Marketing Manager (Consumer Good) -Melville, NY

Our client is currently seeking a Retail Marketing Manager for the Consumer Channel /Distribution Division. This position will be based in the Melville, NY area.

The Marketing Manager will support sell through activities and assist in the execution of in-store marketing programs to increase the balance of sale and growth of our branded products. The Marketing Manager will support the Senior Marketing and Merchandising Manager, Product Managers, and Business Managers in executing merchandising strategies to increase the growth of our business within national retail store distribution channels. The Marketing Manager will support the sales team to increase profitability.

Responsibilities:
Manages pricing programs, in-store implementation activities/strategies, assists in the development of Consumer Literature, Launch materials, .com, and internal/external marketing resources to maximize product growth and Balance of Sale in our branded at national retailers. Works with category Business Teams to develop effective sales activities and programs. Supports retail merchandising, marketing, needs and requests.

Creates a systemic approach to reporting, information gathering and data analysis, provides monthly reporting of field and merchandising activities. Analyzes, reconciles, balances and maintains marketing fund records; control account’s expenditures and budgets, performs analysis of marketing funds and related systems for accuracy and completeness; makes recommendation for asset spending and expenditure control. Advises management in reporting interpretation of the sell-thru results to find key business implications.

Qualifications:
• Bachelors degree in business related fields with administrative and reporting experience.
• Expertise in retail channel and distribution execution strategy
• Strong merchandising experience with retail background.
• Excellent communication and negotiation skills.
• Effectively and able to work on cross-functional teams to produce results with limited resources.
• Working knowledge of Excel, PowerPoint, and Word.
• Action-oriented, self-directed, and a creative problem solver.
• Able to prioritize and quantify the return on investment for key strategic initiatives and programs.
• Overnight/business travel is required as business environment and situations arise.

Interested parties send resune to jobs@synergyone.net

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[full-time] PMO Analyst at Synergy One

2010-07-30 16:31:54

Location: Tampa, Florida
Description:

The PMO Analyst is responsible for managing the overall sourcing activities associated within IT Services Business Unit. Responsible for leading sourcing strategies on high impact strategic focus projects by managing the supplier sourcing process and the tooling developing process in collaboration with the IT, the Project Management, and Senior Management.

ESSENTIAL FUNCTIONS:
 Assure all sourcing awards are in compliance with organization
 Lead and manage the execution of contracts and the sourcing of new supplier additions to the Approved Supplier List (ASL)
 Create Request for Information (RFI) and Request for Proposal (RFP)
 Identify metrics, tools, and processes to optimize sourcing, supplier activities, and efficiencies. Lead team members and less experienced Purchasing Agents to prioritize and drive implementation practices
 Evaluate supplier capabilities and establish sources for new technologies in markets as business requirements dictate
 Manage and monitor supplier performance/quality and provide objective reviews to management
 Work with cross functional teams to develop suppliers directly related to Global Sourcing and Research & Development
 Understand the purchasing, planning, & scheduling of production related needs and related materials in support of New Product Development (NPD) and inventory management goals
 Work cross functionally with other Business Units on new initiatives
 Aggressively seeks out cost reduction opportunities in conjunction with mangement to obtain the over-all lowest cost.
 Exercise judgment and experience to make purchases consistent with specified levels of quality, delivery, and price
 Proactive management and timely communication of potential or current problems which may have significant impact on business
 Manage the outsourcing of R/D design projects

Requirements B.S, Business or equivalent with 5+ years of demonstrated experience in procurement. Demonstrated project management and leadership experience.

Preferred Skills/Qualifications:
Medical Procurement, ERP knowledge ( JD Edwards).

Skills/Competencies:
Negotiation, experience with purchasing contracts, ability to anticipate, mitigate and manage strategic sourcing risks proactively, experience running cost reduction initiatives, strong interpersonal and communication skills, ability to work collaboratively in teams, self directed, demonstrated ability to resolve complex sourcing issues, ability to mentor and train less experienced peers, ability to manage multiple suppliers collaboratively and with composure
Other Skills: Presentation skills, computer efficiency (Excel, Word, Power Point, Microsoft Project)

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[full-time] Senior Web Developer at Synergy One

2010-07-29 13:40:10

Location: Bradenton, FL
Description:

Salary/Wage: 70,000.00 – 80,000.00 USD /year
Status: Full Time, Employee (M-F; 40 hrs per/wk)

Job Description:
Our Tampa Bay Client is looking for a VS2008 web developer responsible for developing commercial mobile software. As part of a development team, you will work on various projects related to mobile applications and web portal software. The development environment is primarily Visual Studio 2008. Responsibilities will be broad and include:

• GUI development and maintenance of a multi tiered web application
• Middle Tier object development and database development.
• Developing communication interfaces between our system and 3rd party mobile devices.
• Design and documentation of new functionality.

Required Experience
• Bachelor degree in Computer Science, related field or equivalent work experience.
• 3+ Years of experience developing multi tiered applications
• 3+ Years of experience developing in C#/VB.NET ASP.NET applications
• 3+ Years in developing Mobile Application (Blackberry, iPhone, and Android)

• Experience with IIS, Windows Server, SQL Server

Benefits
Health/Dental/Life/ 401K etc

Interested: Send resumes to jobs@synergyone.net

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[full-time] BizTalk Administrator at Synergy One

2010-07-22 17:17:58

Location: St. Petersburg, Florida
Description:

BizTalk Administrator

Position Summary

The position will be responsible for performance tuning, regular housekeeping, Change/Release Management and Architectural Design responsibilities within the BizTalk environment. This individual should be highly experienced in BizTalk administration in a high volume and large scale IT development organization. This is NOT a developer role, though understanding and abilities gained through SDLC development experience will be required.

Description

Be the “GO TO PERSON” in support of the large enterprises MS BizTalk environment to include but not limit to design, setup and Administration. (This is a highly reactive and proactive support function.)
The ideal candidate will have excellent trouble shooting and people skills, while possessing the ability to identify that need improvement through their knowledge and experience of supporting the BizTalk application. Candidate will be required to draw on some of their knowledge with regards to coding to be able to work with and read code, but coding and development are not the primary objective of this position.

Responsibilities

• Ability to use the BizTalk Administration tools to identify complex problems
• Deploy BizTalk Applications using best practices
• Configure hosts and host instances
• Deploy and manage business rules
• Configure and administer a clustered BizTalk environment with multiple message boxes
• Develop a disaster recovery solution
• Evaluate BizTalk performance using BizTalk specific Performance Monitor Snap-ins
• Workflow Tools, SharePoint and SSRS development (Creating workflow, routing, rules, alerts, reports, etc.) is a plus

Requirements

• Bachelor’s degree in computer science or equivalent experience preferred
• 4+ years hands on SENIOR level experience with the configuration and ongoing administration of MS BizTalk
• 4+ years hands on experience with the configuration and ongoing administration of MS SQL Server 2005/2008.
• Experience MOMSCOM
• Experience with BizTalk/SSIS Middleware and other core integration tools and services.
• Strong understanding of BizTalk message processing and databases
•
• Excellent verbal and written communication skills, demonstrating the ability to communicate information technology concepts
• Strong interpersonal skills, with all levels of management, staff, vendors, contractors, and consultants
• BizTalk/MS SQL Server certifications are a plus

Qualified canidates may send resume to jobs@synergyone.net

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[full-time] Systems Developer / Contract at Synergy One

2010-07-13 14:29:06

Location: Bradenton, FL
Description:

Our client in Bradenton, FL is seeking a contractor to join their IT development and application support team. The consultant will be responsibilities for wide range of responsibilities including SQL Development, Application Support and web development.

Qualifications
• 8+ years of Programming experience
• 5+ years of SQL programming
• 5+ years development support of client and web based systems

Technical Skills
• Strong programming experience in either VB.NET or C#
• Experienced with Visual Studio 2003/2005/2008
• Experienced in SSRS or DTS
• SQL server 2005/2008
• ASP.net
• HTML
• CSS
• JavaScript

Interested candidates please send resume for consideration to jobs@synergyone.net

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[full-time] Sr. IT Support Specialist at Synergy One

2010-07-12 10:37:10

Location: Sarasota, FL
Description:

Sr. IT Support Specialist

Job Description/Responsibilities:
Our client is looking for an experienced. IT Support Specialist to be part of their IT Operations Support division. The Sr. IT Support Specialist will be solely responsible for the technical support and maintenance of the enterprises Remote Communications, and Desktop Support.

The Qualified candidate must show expertise supporting the following: printers, desktops, laptops, Smartphone’s, PDA’s etc. Additional experience and through knowledge of IT networks and systems administration is essential in this role.

Experience Requirements:
• At least 8 years of professional IT experience directly supporting large end users environments. Preferably over 500+ users
• 5 years of windows Desktop and laptop support
• 5 years of experience in LAN/WAN, Wifi, cabling, routers, print and file servers, support
• 5 years supporting wireless handheld devices including issues with connectivity, push e-mail, configuration (Blackberry, Pocket PC/Windows Mobile, Activesync)
• Deep knowledge of of Microsoft Office and Active Directory/TCP-IP concepts.
• Experience with hardware replacement/upgrade techniques
• Experience with various remote control and VPN tools

Technical Qualifications:
• Expert Knowledge with, IIS, DNS, DHCP, WINS
• Microsoft Certified Desktop Support Technician certification or equivalent experience.
• Windows Server 2000/2003/2008
• Microsoft Exchange 5.5/2000/2003/2007
• SQL Server 2000/2005
• Support and troubleshoot firewall and security products
Education/ Certification:
• At least an Associate’s degree in Computer science or similar
• A+, Network+ certification or equivalent experience.
• Training towards advanced MCSE/MCSA certifications

Must pass and clear FBI background check, professional and personal reference check and drug test to be considered for this opportunity

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[full-time] SQL Systems Developer at Synergy One

2010-07-02 15:51:32

Location: Sarasota, FL
Description:

Desription

Exciting cutting edge work on developing web/SQL applications. Requires dotnet and SQL programming experience. Prefer additional experience in SQL Server, SharePoint, XML, and Visual Studio.

Essential Job Functions

•Performs systems modeling, simulation and analysis to provide appropriate solution.

•Conducts investigations and tests of software systems to enhance performance or to investigate and resolve matters of significance.

•Reviews completion and implementation of technical products to ensure success and timeliness.

•Recommends corrections in technical applications and analysis to enhance performance.

•Provides leadership and work guidance to less experienced personnel.

•Provides technical consultation to organization; interacts with senior personnel and senior management.

•Provides first level support as necessary.

Basic Qualifications

•Bachelor’s degree or equivalent combination of education and experience

•Bachelors degree in computer science, management information systems, or related field preferred

•Six or more years of experience in software engineering or operating systems programming

•Experience working with software design principles

Other Qualifications

•Strong analytical and creative problem solving skills to resolve complex software design issues and create new software for one or more products

•Good leadership skills to mentor and lead assigned projects.

•Good interpersonal skills to interact with senior customers, management, and team members

•Good communication skills to interact with team members and senior support personnel

•Ability to synthesize broad and narrow concepts of high complexity and use them to meet company objectives

•Ability to work independently and as part of a team

Must be able to pass background and drug check

Qualified candidates send resumes to jobs@synergyone.net

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[full-time] Reporting Analyst at Synergy One

2010-06-29 09:59:32

Location: Sarasota, FL
Description:

Our client is in need of a reporting analyst providing 3rd level Support on reporting solutions. Strong SQL and Crystal report writing skills are required for this role. This is a great opportunity in a dynamic growth organization that will deliver superior results to our customers.

This is a direct hire fulltime position. No contractors or third parties please.

ROLE & RESPONSIBILITIES
· SQL Server (including Reporting Services, Analysis Services and Integration Services)

· Builds, manages, maintains and troubleshoots other mission critical data feeds from third party applications into in-house applications

· Authors reports with Reporting Services, CrystalReports, Excel and/or other reporting tools

· Analyzes reports and reporting systems for efficiency, logic errors and improvements

· Develops detailed production and ad-hoc reports

· Trains and mentors support team

SKILLS/REQUIREMENTS · SQL Server, T-SQL, Reporting Services, Excel, MS Office

· Report writing experience (Crystal, Access, Reporting Services or similar experience)

· Knowledge of relational database

· 4+ years Report Writing / 1 + Business Analysis experience,

· Proven ability to manage own projects, understand business needs and gather requirements

· Proven ability to understand and build solutions based on requirements

· Proven strong analysis, troubleshooting, and problem solving skills. Solid communication skills

· Very strong work ethic. Quick to learn. Strong team player

· Ability to work independently and ability to work as part of a strong team environment. Experience and willingness to follow process and methodology

Interested parties can send resume to: jobs@synergyone.net

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